- $1 - $80= $12.50
- $80.05 - $150 = $16.50
- $150.05 - $300 = $19.95
- $300.05 - $500 - $25.00
- $500.05 – over FREE POSTAGE
If goods are ordered prior to 2pm they are normally shipped that day. Delivery of goods depends on address of customer. For Queensland non remote normally 1 – 2 days delivery. For other states allow 3 -7 delivery days.
ALL SWAGS AND SADDLES WILL BE CHARGED AT COST PRICE OF FREIGHT
Please choose carefully. We do not give refunds if you simply change your mind or make a wrong selection. You can choose between a refund, exchange or credit where goods are faulty or does not meet the description.
You must produce proof of purchase at this time, and you must notify us of any full priced items for refund or exchange within 14 days.
No refunds are given on items unless faulty.
You are welcome to have an instore credit that you are welcome to use at any time and on any item.
If you require a refund, this will only be paid to you by the method in which you originally paid. The items must be in original condition with all labels attached. No postage is refunded.
We have a Reply Paid Address that you are able to use for returns of faulty items. Please contact us for this address.
Ensure all Returns are enclosed with a complete list of your details, so we can process your return as quickly as possible.
All exchanges will be charged at our usual postage rate when returned to you.Under no circumstances will we accept goods returned on a COD basis, they will be returned to you.
ANY STOCK PURCHASED AT A REDUCED PRICE OR ON SALE MUST BE RETURNED WITHIN 14 DAYS FOR EXCHANGE.
If you have any queries about our policy, please phone us on 07 46 13 55 99 and we will be happy to answer your questions.
Polocrosse & Pony Club Discount
We are more than happy to offer a 10% discount to all current members of a Polocrosse or Pony Club.
This discount applies to all items, excluding any items on sale or a special price, vet lines, dressings and creams (including Nature's Botanicals), 'Aussie Boots', gifts and one or two other items that we stock occasionally. Proof of membership must be provided if asked to disclose the information.
Refers to the material & describes a way of modifying the wrap & weave of a fabric to enable it to contain rips & tears. Usually a man made toughened fabric, this does not mean that it is impossible to rip. It will not stop barbed wire tears, though will limit the damage caused.
Personal information is information about you that identifies you eg your name, address, email address or phone number.
Wholesale horsewear house does not sell or share personal information about you with other people or nonaffiliated companies unless your permission is given. Information and pictures found on this website may not be reproduced without consent from Wholesale Horsewear House
Wholesale Horsewear House receives and records information on our web site server from your browser, including your IP address, page and product clicks Wholesale Horsewear House uses information for general purposes.
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Wholesale Horsewear House reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
SecurityWe take precautions to protect your information.
When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.